Corporate governance

The AIFUL Group understands that a key objective of corporate governance is to achieve corporate management with transparency, impartiality, and efficiency by conducting corporate activities premised on compliance in accordance with our management philosophy of “Earn the trust of society through corporate activity based in integrity” to contribute to the development of the economy and society and thereby to gain the trust of society, including its stakeholders.

Compliance

In an effort to meet the expectations of all stakeholders, we have set out the AIFUL Compliance Code of Conduct, which, together with our corporate philosophy, comprises our action guidelines. The AIFUL Compliance Code of Conduct describes our “relationship with society” and “initiatives in environmental issues” in greater detail.

Excerpt from AIFUL Compliance Code of Conduct
We will observe laws, Company rules, and standards of public decency, strive to be a good member of society, and take pride in contributing to society.

(Relationship with society)

• ・In order to meet community expectations and requests with an awareness that we are members of society, we will humbly listen to public opinion and conduct consumer education and awareness-raising activities in an effort to develop alongside society.

• ・We will actively strive to deepen our interactions with local communities and contribute to them.

• ・In the event of large-scale natural disasters affecting entire regions, we will engage ourselves in supporting the afflicted areas through lifesaving activities and restoration support.

(Environmental initiatives)

• ・We will be environmentally conscious in carrying out business activities.

• ・We will endeavor to reduce waste and recycle.

• ・We will voluntarily work to conserve the environment in our business activities.

Compliance hotline

In accordance with the main purpose of the Whistleblower Protection Act and other related laws and regulations, we have established internal whistleblower system rules and set up internal and external contact desks.
The internal whistleblower system rules include provisions on investigations and deliberations while protecting the privacy of whistleblowers, prohibition of disadvantageous treatment of whistleblowers because of their reporting, and confidentiality of the content of whistleblowing.
In addition, we actively promote awareness of the whistleblower hotline within AIFUL Group by displaying posters and holding study sessions to create an environment in which everyone can easily consult with the hotline.