CSR Activities of the AIFUL Group
At the AIFUL Group,
we believe that realizing our
corporate philosophy
and practicing CSR are one and the same.
At the AIFUL Group, we believe that realizing our corporate philosophy and practicing CSR are one and
the same.
“Earn the trust of society through corporate activity based in integrity.” This is the corporate
philosophy of the AIFUL Group. Our corporate philosophy and the AIFUL Compliance Code of Conduct
together constitute our conduct guidelines, which state the following as the “Basic Approach”: “We will
make it our mission to meet the expectations of customers who use our services, the society that
supports us, our co-workers, our clients, and the shareholders who invest in us, and will contribute to
society through all of our business activities. To fulfill these missions, we will conduct our business
activities as a good member of society.”
We believe that in earning the trust of all stakeholders by engaging in sustainable practices and
contributing to the development of a sustainable society—that is, by making continuous efforts for
“initiatives for environmental issues,” “social contribution/coexistence with the community,” “workplace
and work environment,” “Diversity Promotion,” “our customers,” and our “management system”—to achieve
our mission and improve our corporate value, we are embodying both our corporate philosophy and our CSR.
Basic Sustainability Policy
The AIFUL Group aims to achieve both a sustainable society and the growth of the Group in order to create a future where all individuals can be themselves, based on our management philosophy of "Earn the trust of society through corporate activity based in integrity" and the vision of "For Colorful Life. (For realizing a society where each person can play an active role)." In our efforts, we will think globally in terms of both the environment and society, and actively promote activities rooted in each region together with our many stakeholders.
Multi-Stakeholder Policy
In conducting our business, we have established a Multi-Stakeholder Policy outlining our approach for building relationships with our stakeholders, such as business partners and employees. This policy includes initiatives such as establishing appropriate relationships with our business partners and implementing measures such as wage increases and education/training programs for employees.
Challenges | Initiatives | Relevant SDGs |
---|---|---|
Initiatives for Priority Environmental Issues | ||
Realization of a carbon-free society | Management of energy consumption | |
"Cool Biz" and "Warm Biz" Activities | ||
Endorsement of "COOL CHOICE" | ||
Efforts to improve operational efficiency | ||
Reducing the number of multifunction devices | ||
Management of air conditioner operating hours | ||
Promotion of stair use | ||
Promoting Resource Recycling | ||
Waste separation and recycling | ||
Eco-cap campaign | ||
"Green Fund-raising" activities | ||
Reuse of stationery among departments | ||
Promotion of paper-saving campaigns | ||
Introduction of paperless, online statements | ||
Initiatives for Priority Social Issues | ||
Creating Products that Meet Society's Expectations | Product development to meet the diverse financial needs of customers | - |
Service quality improvement by collecting customer feedback and using it to enhance our services | ||
Establish a comprehensive support system for customers | ||
Provide products which completes non face to face way | ||
AIFUL-CSIRT (formation of an early warning and resolve team for cyber-attacks) | ||
Workplace and Work Environment | Establishment of the Human Resources Outline | |
Harassment hotline | ||
Conduct an awareness and satisfaction survey through employee self-assessment surveys | ||
Employee stock ownership plan | ||
Expanding Human resource development system | ||
Support for variety personal development | ||
Flextime system | ||
Promoting health checkups and stress checkups | ||
Purchase of emergency stockpiles of disaster | ||
Introduction of Telework and Staggered working hours | ||
Supervising working hours and paid leave acquisition | ||
Barrier-Free Building | ||
Hold emergency drills | ||
Promoting Diversity | Platinum Kurumin certification | |
Expand hiring female | ||
Development and promotion of female employees | ||
Retiree re-employment system | ||
Employment of persons with disabilities | ||
Support the Measures against Covid-19 | ||
Social Contribution and Coexisting with the Local Community | Sponsorship of Hackathon | |
Volunteer leave system | ||
Blood donation activities | ||
Neighborhood clean-up project | ||
Installation of AEDs and hold life-saving seminars | ||
Initiatives for donations associated with large-scale disasters | ||
Social Contribution through Credit Cards | ||
Charity courses (point donation system) | ||
Loan secured by medical fees receivables |